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Website terms

Effective from 10 October 2026

§ 1General provisions

  1. These Terms set out the rules for using the website bawiarenka.com.pl (the “Website”) and the services provided on it electronically, within the meaning of Art. 8 of the Polish Act of 18 July 2002 on providing services by electronic means.
  2. The Website owner and service provider is K&P Ventures spółka z ograniczoną odpowiedzialnością (limited liability company) with its registered office in Chełmiec, ul. Limanowska 31A, 33-395 Chełmiec, Poland, entered in the Register of Entrepreneurs of the National Court Register kept by the District Court for Kraków-Śródmieście in Kraków, 12th Commercial Division of the National Court Register, under KRS number 0001248000, tax ID (NIP) 7343672518, REGON 545011533, share capital PLN 5,000.00 (the “Provider”). Contact: kontakt@bawiarenka.com.pl.
  3. These Terms are available free of charge on the Website in a form that can be downloaded, saved and printed.

§ 2Definitions

  • User, a person using the Website.
  • Services, the electronic services described in § 3.
  • Newsletter, free commercial information sent by e-mail to people who have signed up and confirmed their sign-up.
  • Playroom, the Bawiarenka kids' playroom in Chełmiec run by the Provider.

§ 3Services provided on the Website

  1. The Provider offers the following Services free of charge:
    • browsing the Website, information about the Playroom, zones, birthdays, events and prices;
    • contact form, sending a message to the Provider;
    • Newsletter.
  2. The agreement for browsing the Website is concluded when you open the Website and ends when you leave it.
  3. The agreement for using the contact form is concluded when the form is sent and ends when a reply is given or the correspondence ends.
  4. The Newsletter agreement is concluded when the sign-up is confirmed (by clicking the link in the e-mail) and is concluded for an indefinite period. The User may terminate it at any time, without giving reasons and free of charge, by clicking “Unsubscribe” in the Newsletter or writing to the Provider.
  5. Forms may only be used by adults.

§ 4Tickets, passes, bookings and prices

  1. The Website is informational. Tickets and passes are sold and bookings (including birthdays and parties) are made in external systems (including Ortosoft), which the buttons on the Website link to, or directly at the Playroom. The terms of purchase, payment, withdrawal and complaints for tickets are set out in the terms of those systems and the Playroom rules.
  2. Prices and package descriptions on the Website are for information only and do not constitute an offer within the meaning of Art. 66 of the Polish Civil Code. The price shown in the sales system at the time of purchase is binding.
  3. Promotions and discount codes apply under the terms and periods stated in their description. Discount codes are single-use, cannot be exchanged for cash and cannot be combined with other promotions unless stated otherwise.

§ 5Technical requirements

  1. Using the Website requires a device with Internet access and an up-to-date browser (e.g. Chrome, Firefox, Safari, Edge) with JavaScript enabled. The Newsletter and contact form require an active e-mail address.
  2. Using the Internet involves typical risks (e.g. malware). The Provider uses an encrypted HTTPS connection and other safeguards; Users should keep their device software up to date.

§ 6Rules of use

  1. Users must use the Website lawfully and in good faith, in particular not send unlawful or offensive content or spam, and not disrupt the Website.
  2. Website content (texts, photos, graphics, logo) is protected by copyright. Copying or using it for non-private purposes requires the Provider's consent.

§ 7Complaints

  1. Complaints about the Website and Services can be sent to kontakt@bawiarenka.com.pl or by post to the Provider's registered office. Please describe the problem and give an e-mail address for the reply.
  2. The Provider handles complaints within 14 days of receipt and replies to the address given by the User.
  3. Consumers may use out-of-court dispute resolution, including help from a municipal or district consumer ombudsman or a permanent consumer arbitration court at the Voivodeship Inspectorate of Trade Inspection. More: uokik.gov.pl.

§ 8Personal data

Personal data processing is described in the Privacy policy, and cookies in the Cookie policy.

§ 9Final provisions

  1. The Provider may amend these Terms for important reasons (e.g. changes in law, in how the Website works or in the scope of Services). Newsletter subscribers will be informed of changes by e-mail at least 14 days in advance and may terminate the agreement during that time.
  2. Matters not covered are governed by Polish law, in particular the Civil Code and the Act on providing services by electronic means. These Terms do not limit consumer rights under mandatory provisions of law.
  3. These Terms are effective from 10 October 2026. In case of discrepancies, the Polish version prevails.