Questions from parents

You don't have to, but it pays off: online tickets are cheaper than at the desk, and you just show the code on your phone at the door.

Choose a 2-hour ticket or one with no time limit on the day of your visit. With the no-limit ticket you can leave and come back the same day.

No. You only pay for the child, accompanying adults enter free of charge.

Pick a package and check available dates in the booking calendar. We confirm by e-mail and call back if anything needs sorting out.

Yes, your own cake is very welcome. The rest of the food is included in the birthday package.

Yes: christenings, first communions, baby showers and family gatherings. Tell us how many guests you expect and we will send an offer.

It depends on the package: Mini up to 8, Fun up to 12, Mega up to 20 children. We can host bigger groups too, just ask.

We welcome kids from their first steps up to about 12. The youngest have their own soft toddler zone, older kids get the two-level structure and the interactive wall.

Yes, children play under the supervision of a parent or guardian. Adults enter free and can relax in the café overlooking the hall.

Yes, socks are a must in the play area, for kids and adults alike. Forgot yours? You can buy a pair on site.

Our staff are on the floor making sure the rules are followed. Each child remains the responsibility of their accompanying adult.

Online when you buy a ticket or pass, or at the desk on site.

From your first visit, not from the purchase date. A monthly pass is valid for 30 days from activation.

Yes, there's free parking for guests right by the building.

Yes, a café overlooking the play area, with coffee, tea, cakes and snacks for kids.

You can leave the pushchair by the entrance to the play area. Everyone enters the play zone in socks.